Last updated: March 1, 2023
Introduction
Welcome to Vetements® Hoodie, Jeans, Sweatpants, T Shirt, Jacket, Pants (the “Site”). This Site is operated by Vetements LLC (“Vetements”, “we” “us” or “our”). Please read these Terms of Use carefully before using our Site.
By accessing or using the Site, you agree to be bound by these Terms of Use and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Use of Site
You must be at least 18 years of age to use this Site. By using the Site you represent and warrant that you are at least 18 years of age and may legally agree to these Terms of Use. If you do not meet all of these requirements, you must not access or use the Site.
Subject to full compliance with these Terms of Use, Vetements grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and make personal, non-commercial use of the Site. This license grant does not include: (a) any resale or commercial use of the Site or content therein; (b) the collection and use of any product listings, descriptions, or prices; (c) making derivative uses of the Site and its contents; or (d) use of any data mining, robots, or similar data gathering and extraction methods. The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Vetements. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Vetements without express written consent. You may not use any meta tags or any other “hidden text” utilizing Vetements’s name or trademarks without the express written consent of Vetements. You may not misuse the Site. You may use the Site only as permitted by law. The licenses granted by Vetements terminate if you do not comply with these Terms of Use.
Your Account
If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.
Privacy
Please review our Privacy Policy to understand our practices regarding personal data collected from users of the Site.
User Content
If you post, upload, input, provide or submit your personal data to us, including without limitation, your name, email address, IP address, cryptocurrency address, text, code or other information and materials, sign up to our mailing list or create an account on the Site (“User Content”), you must ensure that the User Content provided by you at that or at any other time is true, accurate, up to date and complete and that any User Content you post, upload, input, provide or submit to us or via the Site do not breach or infringe the intellectual property rights of any third party. We do not own, control or endorse any User Content transmitted, stored or processed via the Site. You are solely responsible for your User Content and the consequences of posting, uploading, inputting, providing or submitting it.
We reserve the right to remove, delete, block, crop or edit your User Content at our sole discretion.
Orders
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Vetements reserves the right to accept or reject your order for any reason at any time.
Vetements may require additional verification or information before accepting an order. You agree to provide us with any reasonably requested information to verify your identity or protect you or us from fraud. If you do not provide the information requested, we may cancel your order.
Product Information
We take reasonable steps to provide accurate product data on the Site. However, this data is for informational purposes only and Vetements does not warrant that product descriptions, colors, pricing or other content available through the Site is accurate, complete, reliable, current or error-free.
The Site product photos are for illustration purposes only and may not reflect the actual product color, fit or finish. We reserve the right to make changes to Site content at any time, for any reason, without notice. Information on the Site regarding products may not apply to products offered for sale or use in your geographic location. Shipping and handling restrictions may apply to certain products on the Site.
Availability of Products
The inclusion of any product on the Site at a particular time does not imply or warrant that the product will be available at any time. It does not guarantee that the product is available for ordering, purchase or delivery. We may discontinue products at any time, for any reason. While we make reasonable efforts to post accurate product availability information, we do not warrant or guarantee any information as to product availability. You acknowledge and understand that product advertisements, descriptions, images and availability may vary from what is published online to what is available in-store, subject to our Inventory Policy.
Pricing & Sales Tax
All Item Prices listed on the Site are quoted in the default displayed currency based on your location, and are subject to change at any time without notice in our sole discretion. To see final pricing for your location, items in your Bag, and estimated shipping charges, please proceed to checkout.
Applicable sales tax will be collected for orders based on state law requirements. The amount of tax charged on your order will depend on many factors, including method of delivery, total price of order, and our current taxability in the state where your order is delivered.
Promotions & Coupons
Promotions, coupons, sale offers or any other incentives which may reduce the selling price of any Item are available for limited time periods only and are subject to any further restrictions provided on the detail page of the promotion. Offers are automatically applied at checkout on qualifying items.
Vetements reserves the right to cancel, modify, restrict, or terminate any promotion, coupon, offer or incentive at any time, for any reason in its sole discretion. Vetements has no obligation to honor incorrectly posted or erroneous promotions, coupons, offers or incentives.
Payment
You represent and warrant that you have the legal right to use any credit card(s), debit card(s) or other payment method(s) used in connection with any purchase. All payment transaction details provided by you must be complete and accurate.
Vetements will only deliver products to the payment cardholder’s verified billing address. We reserve the right to reject orders in our sole discretion for reasons including inaccurate or incomplete billing and/or shipping information.
If you make certain purchases on the Site, you may be prompted by our third-party payment processor to open an online account and provide credit card or other payment information. In this case, you must provide true, accurate, current and complete information as requested by the payment processor. You are responsible for maintaining the confidentiality of any third party account and password that we or our payment processor may issue to you, and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all purchases made under your third party account or password.
You are solely responsible for your interactions with third party websites. This includes the third party payment processor. Vetements expressly disclaims any liability with respect to your interactions with third party websites, including the third party payment processor. Please contact the third party directly with any questions or concerns regarding their products or services.
Shipping & Delivery
We will arrange for shipment of ordered products to you. Please check the individual product page for specific delivery information. You will pay all shipping and handling charges specified during the ordering process.
Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping dates on the Site are estimates and are not binding. We are not liable for any delays in shipment. You may not cancel an order because of shipment delay.
In-Store Pickup
When you choose in-store pickup, your online order can be picked up at a Vetements retail location, subject to availability. You will receive email notification when your online order is ready for in-store pickup. You must pick up your order within 5 days of receiving the pickup notice. If you do not pick up your order, it will be cancelled and we will process a refund.
You may cancel your order before pickup by contacting customer service. If you cancel your pickup order before it is ready, we will process a refund. If you cancel after receiving confirmation that your order is ready for pickup, we will cancel the order and refund the purchase price less a 15% restocking fee.
Returns & Exchanges
Please review our Return Policy below.
Links to Third Party Websites
The Site may contain links to websites operated by other parties. Vetements does not control the content or links that appear on these sites. Vetements does not review, endorse, approve or control these third parties. You acknowledge sole responsibility for and assume all risk arising from your use of any third party websites.
Intellectual Property Rights
The Site and its entire contents, features and functionality, including but not limited to all information, software, text, displays, images, video and audio, designs, logos, and the selection and arrangement thereof (“Site Content”) are owned by Vetements, its licensors or other providers of such material, and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret and any other proprietary rights.
The Site Content is provided to you “AS IS” for your personal, non-commercial use only. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in these Terms of Use, without our express prior written permission.
Trademarks
Vetements® trademarks may not be used in connection with any product or service in any manner likely to cause confusion or to disparage or discredit Vetements®, without the prior written consent of Vetements.
All other trademarks not owned by Vetements that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Vetements.
Disclaimer of Warranties & Limitations of Liability
YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. VETEMENTS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
VETEMENTS MAKES NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS; (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
IN NO EVENT WILL VETEMENTS, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT VETEMENTS HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE MORE THAN THE GREATER OF $100 OR THE AMOUNT RECEIVED BY VETEMENTS FROM YOU.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Indemnification
You agree to defend, indemnify and hold harmless Vetements, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Site, including, but not limited to, your User Content, use of Site Content other than as permitted in these Terms of Use and any use of the Site’s content, services and products other than as expressly authorized in these Terms of Use.
Governing Law & Jurisdiction
All matters relating to the Site and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in the City and County of Los Angeles. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver & Severability
No waiver by Vetements of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Vetements to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Entire Agreement
The Terms of Use, our Privacy Policy and any policies referred to herein constitute the sole and entire agreement between you and Vetements regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding the Site.
Your Comments & Concerns
This Site is operated by Vetements LLC, PO Box 16122, Collins Street West, VIC 8007, Australia.
All feedback, comments, requests for technical support and other communications relating to the Site should be directed to: [email protected].
Thank you for visiting the Site.